Testimonials
“Testimonials describe what has been, and are a promise of what is to come” – Ron Kaufman
Encouraging words and videos from some of our valued clients who have experienced our services. Our heartfelt appreciation to those who took the time to share their experience with us.
Customer Service
The Telesur IT-Department wants to give a big thank you to Lybra Training, Coaching and Consulting N.V. for having us take part in the program : “Service With a Smile”. It’s been a wonderful and exciting journey from the introduction right up until the last session. We’ve made some great progress with the team and are looking forward in continuing to use all the helpful tools we’ve learned to help keep improve our day to day activities in both our work and personal area. Once again, thank you so much Team Lybra!
Team IT-Management
I learned a lot of techniques such as sales techniques, effective communication, the 5B method, meditation exercises, in short there were a lot of great tools. I now want to do something extra positive in everything I do, every day at home and on the work floor. . I listen empathetically and try to put myself in the shoes of the customer, so that I can understand him or her better and give that top service with an even broader smile! Team Lybra, thank you for this positive change in my private and business life.
Naomi Kartoikromo
Polis Administratie
I found my experience to be very productive and the trainers were very informative and gave excellent life examples (felt like they were describing me). This is by far the best training I’ve had and I look forward to doing more. I have learned that starting your day correctly can have a big impact on how you deal with customers and colleagues throughout the day. Service with a smile has helped me to realize that they were plenty of things I was doing wrong and by acknowledging them I can change them and better myself. Thanks to Lybra for writing down our commitments and state where we are now and where we would like to be I’ve seen myself changed as I work on these commitments daily to make myself a better person, colleague, and friend. Having commitments/goals to work towards help us to grow significantly with time because you see the results.
Eric Ageda
Trading Manager
I found the sessions beyond my expectations, fascinating and above all instructive. The way of conveying the material by the trainer was great. It wasn’t boring at all. What has stayed with me are the:
Renouka Chotoe
Polis Administratie & Herverzekering
The sessions were interesting and educational. There was enough interaction, which gave me more clarity in certain course of events. I gained more insight into communicating effectively with customers, applying cross-selling techniques and the essence of double-checking during telephone conversations about what has been agreed. This helps me to make better preparations before contacting the customer.
Giovanni Tjon-Aman
Debiteuren Administratie
The consultants / trainers were very clear in transferring the information. The sessions were very interesting and educational. You never wanted to miss anything. In between, some relaxation exercises were done to a certain music rhythm. That was very pleasant! The knowledge I gained, the different techniques / exercises that were given, had a positive impact. I have had a broader view in the field of Communication, Customer Service etc. I advise others to take this training because everyone strives to provide that service that makes customers happy. This usually happens when there is also a friendly and confident employee behind that beautiful smile. When you indeed see the customer revive, does that also bring a smile to your face?
Angeline Sisal
Floor Manager
I want to encourage everyone to follow the Service With a Smile training, because it helps you to become more customer-friendly, by always smiling and going through life more positively. The consultant, Mr. Krieshen came across very clearly and the information was sufficient! Keep up the good work LYBRA!
Fabiënne Warsosemito
Sales & Relatiebeheer
The Emotional Intelligence Workshop
The Emotional Intelligence workshop was a transformative and inspiring experience. Through its teachings, I have gained new insights into myself and my emotions. Over the years, I have experienced many ups and downs, particularly during the past year, but through this workshop, I was able to identify my coping mechanisms and determine which ones to keep and which to discard. Although I am still a work in progress, the skills and tools I have gained are helping me grow every day. I was fortunate to participate in this workshop at the start of a new year, which has enabled me to approach my goal setting, planning, and self-evaluation in a more mindful way. Some of the lessons from the workshop will stay with me for a long time. I wholeheartedly recommend this workshop to professionals of all ages.
Rosette Abaisa
IntegraMarine & Freight Services N.V.
The Emotional Intelligence Workshop for Leaders was a very great session for me as a person. During the sessions I realized that putting myself first is not a selfish act, but rather an act of self-care. This workshop has also made me realize how to deal with my emotions with which I am dealing with. This will surely help me in my personal and my professional life at many fronts. If you want to explore your inner self, if you want to meet the “YOU” inside yourself, if you want to know how to cope the best with your emotions among others, this workshop will surely help you in that! If you want to become a better version of yourself then the Emotional Intelligence Workshop for Leaders is highly recommended!😊
Monique Sewtahal-Sewnath
The trainer, Sheetal, was excellent and could answer all questions asked and delivered the course in an interesting format. Not only me, but all of the participants found that her voice is soothing and calm. You can listen for hours and hours to her. It has encouraged me to think out of the box and reflect on my own behavior and skills. Sheetal communicated in a way that was easy to understand, provided answers to questions, clarified points, and was entertaining. I would highly recommend the course.
Trisha Sookdeo
Accountant,
Paramaribo - Suriname
I am happy that I was able to participate in the (online) training “Reset, Recharge & Reinvent Your Life”. In the beginning, I was hesitant and ignorant about what to expect, but during the entire process, I learned during each lesson what I am not doing well (enough). The trainer made me realize: first think about yourself, then about your environment and the rest. You have to know for yourself what stirs up your negative and positive emotions, you have to be more self-aware, but above all act more confidently. After completing the training, I noticed through self-observation that I am dealing with a Serwan that has been reset, recharged, and especially reinvented itself (reinvent)!
Serwankumar Sewnundun
Salens & Relations Manager,
Paramaribo - Suriname
Sheetal's voice calms you and it has a tone you have to listen to. Not only because the subjects are interesting, you just automatically pay attention while looking at the videos. The experience Sheetal is sharing is so common that you can place yourself into her shoes and can feel the emotions. It made me realize I can not only reset, recharge but mostly reinvent myself. Life can become monotonous and you think you are happy, making changes does not mean you are unhappy and by means, you are doing something wrong, it means you find ways to make it positively adventurous again for you and automatically it will rub off to the environment around you. To change the world and make it positive again do this training. Changing your world starts with you.
Wendy Sardjo - Pawirodikromo
Finance Manager,
Paramaribo - Suriname
I always thought that I needed to hide my negative emotions and tuck them away in a place far away, never ever to be seen by anybody in order to be taken seriously in life. As I grew older, I started realizing that we can choose to hide our emotions, but we don't need to tuck them away never to be seen or felt again. This course taught me how to make that decision by becoming aware of my emotions and learning how I can regulate them, in order to provide myself the necessary and healthy environment to perform better in life as a person and more importantly as a leader. I definitely think that everyone should be more aware of their emotions and take the time to deal with them the right way. This way we can create a better work environment, better relationships, and ultimately a better world. This course is beyond any doubt, recommended to anyone aiming to become a better person.
Charissa Sharman
Paramaribo - Suriname
Als Holistische en Alternatieve Dienst Verlener ben ik dagelijks met clienten bezig die heel veel op hun hart en schouders dragen. Deze workshop heeft mij nog meer tools gegeven die ik ook met mijn clienten kan delen en die ik ook zelf kan toepassen in mijn persoonlijk leven, because you have to practice what you preach, right?! Het was van begin tot eind een prachtige workshop, een ware eye opener en ik ben dankbaar dat ik er deel van mocht uitmaken. Het is dagelijks huiswerk, maar zo kunnen we alleen maar groeien en een betere versie van onszelf worden.
Samantha Barker
Holistische en Alternatieve Dienst Verlener
From the start till finish was for me refreshing. Perhaps all the emotions I experienced because I get to enjoy you as a trainer, but also being proud of you as my friend. The amazing work you do! Thank you for doing what you do! The introduction was clear! The 5 competencies in emotional intelligence, I believe these tools given should be part of our education system, so we get to understand who we are. This way we can implement it in our daily lives.
Semonah Holder
Staff Finance & Accounting,
Amsterdam - Netherlands
This course provides insights, with shared experiences, exercises, and group discussions, into Emotional Intelligence. It hereby provides tools to help understand and support your Emotional Intelligence. This course forces you to stop and rethink your life purpose and provides guidance on your strategy to get there, thereby emphasizing that you have, at all times, the power to redirect and improve. Improve your positive focus, emotions, and behavior and therefore growing as a person. It made me rethink my life's road in pursuit of happiness by simply (this takes a lot of self-reminding to become a habit!) shifting my focus, energy and reminding myself what it is I am working towards. The hard times still come, but the course taught me how I can manage these better. Pursuing happiness is your choice and is therefore in your hands. This course can show you how to use your power.
Astrid van Sauers
Public Health Emergency National Consultant,
Paramaribo - Suriname
Sheetal, was really patient (listened and advised perfectly). She gave also great examples/tips throughout the courses. I liked the method and the level of the course. I learned several things about: 1. making my own blueprint, 2. speaking, listening, and body language. Also, much more things, that made my trigger and sharp again so I could be more myself. I do look more in the eyes of the speaker. I just found a way how to learn to go through boring speeches and talks. It is like an eye-opener or like a refreshment in knowledge. So when you want to fresh up your knowledge or want to have more confidence in yourself, take the course!
Rowena Rambhadjan
The Hague - Netherlands
Sheetal is an experienced trainer and knows how to convey the material well. Now i know how to deal with my emotions in certain situations. During this workshop you will be given tools for this. I learned things like self-awareness, self-regulation, self-motivation and communication skills. I have also learned to deal with my doubts, fears and setbacks in life. I would like to thank Sheetal for this course and would definitely recommend it.
Farida Sloot
Chief Financial Officer
I am now able to understand myself better and know how to deal with my thoughts, feelings, and emotions in any situation. This allows me to consciously choose how I respond to a certain situation or to others. I also understand much better now what Emotional Intelligence is and that by being aware of my emotions and having/keeping them under control, I have the opportunity to remain calm and to respond positively to matters, especially under difficult circumstances. I want to especially thank the trainer Sheetal for the splendid way she presented this online course: she was very clear on every topic and the examples she mentioned made it easy for me to follow and complete the course.
Halima Madjoe
Office Manager,
Paramaribo - Suriname
This is an extremely valuable course conducted by the wonderful Sheetal Sujan. Learning about Emotional Intelligence has given me such a powerful ability to manage my own emotions and to relate positively to those around me. Additionally, it has given me the ability to deal with my doubts and fears and, more importantly, to be able to cope with the setbacks that life presents. The course is well structured with clear and well-detailed guidance. I really enjoyed the material and had a wonderful experience with the proposed exercises. These really motivated me to look inward and think about my emotions in a way that is both deep and practical for my everyday life. This course is a must for everyone who values emotional well-being! I am truly grateful for this experience.”
Ana Ong
Language Teacher (TESOL and Portuguese),
São Paulo - Brasil
This is a very good course, which I recommend to anybody who is willing to grow at a personal level, but also who would like to learn tools in order to be a good leader for yourself. In my opinion, this course could also be called personal leadership. Why personal leadership? Because as a leader you are personally responsible for your daily actions. In order to lead yourself you need to be aware of your emotions, you need to be aware of your emotional triggers, you need to understand, accept your personality treats and you need to learn how to manage yourself in various circumstances and surroundings. During this course, there were many practical tools and exercises that allowed me to self-reflect, allowed me to be more observant and aware of myself and my surroundings but most importantly allowed me to put things better into perspective and learn how to manage myself better. In other words, it helped me to become a better leader to myself.
Carolina Vera Vera
Paramaribo - Suriname
The Productivity Workshop
I recently attended the 'Productivity Workshop for Leaders program led by Sheetal Sujan, and I must say it was a game-changer for me. This program equipped me with the necessary tools, techniques, and hacks to optimize my productivity and achieve my goals effectively. The modules were well-structured, and Sheetal's teaching style was engaging, informative, and practical. What stood out for me was the emphasis on managing not just our time, but also our energy, mindset, and environment. The program helped me to understand my personality type and how it affects my productivity, and how to work with opposite personalities effectively. I also learned how to manage my distractions and create high-performance habits that improved my focus and energy levels. Overall, the program was insightful, interactive, and actionable. I left with a clear understanding of how to manage my productivity, and practical tools that I could start using right away. I highly recommend this program to anyone looking to enhance their productivity, reach their goals, and achieve a better quality of life.
Satyen Dinai
n.v. GISsat
The productivity workshop provided by team Lybra to Datasur was one which I am very grateful for, since this workshop has provided my team with essential tools, techniques, insights and the discipline of being more productive on both individual and corporate levels. As a result of the productivity workshop, we stand as a solid management team committed to our common goals, which will surely be achieved and result in the improvement of our company and the lives of its member employees and customers.
Dr. Anvit Ramlakhan
CEO Datasur
Time moves only in one direction and it becomes not more or less. It’s your energy state which determines how productive you are. The training is in such a way developed and delivered by the beautiful trainers, that it guides you to change your daily routine and use your energy in activities that delivers great results.
Thank you Sheetal and Krieshen.
Navin Samlal
Engineer
I experienced this workshop as inspiring. I discovered that productivity is a lifestyle. I also received practical tools from the amazing trainer Sheetal, which I have been able to apply in my professional and personal life. I've seen improvements by using the tools. I would highly recommend this training to anyone, who wants to improve their life
Ariantie Adi
Lybra Training Coaching and Consulting
I have pleasantly experienced this workshop. It was my first online experience and everything was easy to follow. I have learned to be more aware of my schedule per day / week and how to approach my work more effectively.
Santusha Hemai
Quality Manager
The sessions were interesting and engaging. I didn't feel like it was a standard training where the PowerPoint slides were run, it was very interactive. The exercises covered at each session had surprising results. The trainers were clear and shared enough valuable information.
Cheryll Sriram-Ramperdarathsing
HSEQ Manager
I am very glad to have been a part of this amazing PM-training, that has been also a life changer for me as well at work and home. I have got the certificate and also made a picture to prove that I am a worthy PM person.
Melvin Best
Surveyor
In this program, I learned the distinction between merely being busy and actually being productive. This was a huge eye-opener. You learn different productivity tools and the most important tool for being productive. I highly recommend checking this program out and noticing your growth and changes.
Meredith Kartosentiko
Lybra Training Coaching and Consulting
Productivity Matters is the second workshop of Lybra that I had attended. Like the first workshop (Friendly workspaces), it was excellently delivered by amazing trainers – definitely worth attending when one is looking to improve one’s way of dealing work and personal life challenges.
Jethrina Daniel
Financial Consultant
I experienced the training as refreshing and pleasant and there were many moments in between that were “the eye-openers” for me. The training sessions were well prepared and the examples given during the training sessions were based on the reality-real life experience.
Mary-Ann Sodipo-Samiran
Project Engineer
Power of Our Team
We must say, the team building was an amazing experience. Lybra's team was extremely professional, and their approach was tailored to meet our specific needs. The activities were engaging, interactive, and enjoyable. It was structured in a way that encouraged collaboration and teamwork, which helped our team members bond and develop stronger relationships. The activity also helped us to identify our strengths and weaknesses. INEFFABLE highly recommends Lybra to anyone looking to improve teamwork and collaboration within their organization. Their team-building activity was well-organized, effective, and enjoyable. They were able to provide valuable insights and practical solutions that we have been able to implement into our daily work routines. Overall, they are truly experts in their field and we would not hesitate to work with them again in the future.
Ineffable
This process has been a very positive experience for me. The training itself was very instructive, pleasant, interesting, and very interactive! That was possible because the trainers Sheetal and Krieshen ensured that there was a nice atmosphere (even though it was a virtual session). I am very happy, satisfied and grateful to team Lybra that I have learned so much. Most things were known, but because the explanation was done from a different point of view, I now look at these things very differently. Thank you for sharing! It certainly contributes to my personal achievements resulting in increasing my personal profit and the organization!
Sheetal Ganput
General Affairs Manager
It was my first teambuilding experience with Lybra and it was super fun and professional. The tools handed to us during the training were amazingly practical as if they were specially formulated for our workplace. Ever since the teambuilding, LYBRA'S 5B METHOD IN CUSTOMER SERVICE has helped me create a positive work attitude and I am utterly grateful for that.
Arifiantie Landburg
Technical Officer TWTIS
De Teambuilding hebben wij als leerrijk, motiverend, opbouwend en soms confronterend ervaren. Wij hebben geleerd om de focus te leggen op het positieve, omdat alles waar je op focust groeit. Verder hebben wij geleerd om effectief te communiceren en ten alle tijden begrip en respect op te brengen voor elkaar. Er zijn skills bijgebracht om de interne– en externe dienstverlening te verbeteren. Van die skills is de 5B methode het best bijgebleven. Wij vonden het spiritueel aspect tijdens de teambuilding ook heel apart. Een aanrader om de cohesie binnen de groep te stimuleren!
Kirpalani
Lybra brought positive & engaging experiences, focusing on us as an individual, as an employee, and as a team. Team Lybra was so warm, welcoming, and spontaneous that we felt free to be ourselves and open up. We all really enjoyed and learned something new from the team building. What Lybra did for us after just one session: We arrived as colleagues but ended as a Family again! This Teambuilding session was a huge success, and the Technical Services Department would not hesitate to recommend Lybra.
Newmont
The experience during this session was great for me. It was new and very effective. I have been given extra energy to work together in a team and am sure that my colleagues have experienced the same. Thanks to a great instructive motivational session from Lybra, I am now extra motivated to work together with my colleagues in the workplace. I also try to communicate more, which improves my communication skills. The changes I anticipated during the session were; better communication, better understanding, better teamwork. I would definitely recommend working with Lybra as this will be one of the amazing life experiences.
Rishindra Mathoerapersad
Finance officer
We have experienced Team Building as educational, motivating, constructive and sometimes confrontational. We have learned to focus on the positive, because everything you focus on grows. We have also learned to communicate effectively and to understand and respect each other at all times. Skills have been added to improve internal and external services. Of those skills, the 5B method is what we remember the most. We also found the spiritual aspect during team building very special. Highly recommended to stimulate cohesion within the group.
Kirpalani’s N.V.
De teambuilding was voor ons nieuw, effectief, leerrijk en vooral boven onze verwachtingen. Het is als een bom vol positivisme aangeslagen bij de collega’s. Wat vooral bij ons bijgebleven is, is om elke collega of klant met de 5B principes te benaderen.
Fatum
This is the second time we requested Lybra Group to facilitate our teambuilding session. Like the first time, I am very pleased/ satisfied with the activities planned for that day. The two things that still are the takeaways for me: the 5B’s and the marshmallow challenge. These activities are reminding me daily of serving one another, and to be successful as a team we have to plan, discuss, and listen to each other. A very fun element was “Simon Says’’ teaching me that I still have to further develop my listening skills. Lybra contributed to my growth by making me more aware of these skills when we were doing these exercises/ activities. I believe that serving one another brings out the best of people.
Conservation International Suriname
Datasur was also allowed to participate in one of Lybra's sessions, namely a virtual teambuilding session with the subject: Effective Communication. I was skeptical about this at first, but Lybra really surprised me with this session. I enjoyed the interaction. We were not physically together, we sat in our own environment behind our PC. We all participated interactively, the good vibe and energy was present. But the interaction and participation of every member within Datasur was also great! That was not only up to us, but certainly also to the facilitators at Lybra. They also did a very good job. I would recommend any organization, group, team or student board to schedule a fun session at Lybra. Be open minded either virtually or physically. Datasur has been able to reap the benefits of a rock-solid virtual session, so you're definitely in good hands with the Lybra team.
Xiomara Wittenberg
ICT Project Officer
We’ve experienced the teambuilding as educational. It was a pleasure to see everyone participating spontaneous, even management participated spontaneous with most of the activities. The 5B’s stuck with us. It was good that we could present the problems, with the corresponding solutions, we face within the company. The teambuilding gave the whole team a motivational boost, and made dividers disappear. We received tools that, if used properly, can have a positive impact on your personal and professional life.
ABC Hogeschool
De Teambuilding sessie had een goed doordachte opzet. Wij hebben het als prettig, leerrijk en heel rustgevend ervaren. Wij werden in de gelegenheid gesteld om over situaties na te denken en onze collega’s op een andere manier en in een prettige sfeer te ervaren. Er is ons geleerd dat samenwerken heel erg belangerijk is voor een bedrijf als we gezamenlijk betere resultaten willen behalen. Ook hebben wij geleerd dat als er iets mis gaat wij gewoon opnieuw kunnen beginnen en dat kalmte en rust heel erg belangrijk zijn om je balans te vinden. De focus is ook gelegd op het naar binnen gaan en naar compassie. De Teambuilding heeft echt effect gehad. Het heeft ervoor gezorgd dat wij issues van een positieve zijde bekijken en overbrengen naar onze collega’s. Wij hebben extra energie gekregen om het werk als een team voort te zetten en onze liefde voor het werk is versterkt. Collega’s lachen weer en maken plezier met elkaar en zijn weer graag op hun werk. Sinds de Teambuilding is de sfeer bij Conservation International veel beter.
Conservation International Suriname
Teambuilding hebben wij als heel leerrijk ervaren. Het was prettig om te zien hoe iedereen spontaan mee deed, ook het management deed spontaan mee aan de meeste activiteiten. De 5B’s zijn ons bijgebleven. Verder was het ook heel goed dat wij onze problemen welke wij binnen het bedrijf ervaren kenbaar mochten maken met de gewenste oplossingen. De teambuilding heeft het gehele team een motivatie boost gegeven en eventueel aanwezige scheidingslijnen doen vervagen. Men heeft tools meegekregen die mits degelijk ingezet, zowel zakelijk als persoonlijk, een positieve invloed kunnen hebben.
Integra Marine & Freight Services
Leadership
Lybra contributed to raising my awareness regarding my preferences so that I weigh things up before making a decision or giving my opinion; this applies both in my private and professional life
Rabia Albdoelrahman
Manager Studieleningen
My experience at Lybra was great and very educational. Lybra changed my way of thinking. They made me realize that worrying and stressing won’t give you solutions. Staying positive and believing in myself changed everything. I can’t describe this. Lybra just changed my life. Thank you Lybra.
Jane Gomes
Apothekersassistente
The growth of both the individual and the group has had a positive impact through the training. Not only on a personal level, but also as a group.
Interfarm N.V.
For me it was an eye opener. You become conscious about yourself. How you handle stuff and how others see you. The self-awareness helps you recognize yourself and helps you grow. The two things I implemented in my life are empowering women and my focus. In my personal life as my professional life. I look at things different now. I’m more conscious of situations and people and know how to act better. I noticed I am a bit relaxer and people notice it in my approach. I know this because of feedback from my colleagues. When I’m empowering I notice that people find it a pleasure and that they’re comfortable telling me their stories. The trust amongst each other is growing more.
Koraisha Nanhay Khan
Apothekersassistente
Communication Matters! and Emotions Matter! helped my personal growth the most. The advantage of this growth is that I understand myself and my fellow man better. This has positively changed and strengthened my work and private relationships.
Aartie Kalpoe
Apothekersassistente
I’m really satisfied with your training. I could implement every lesson in my job and my personal life. To be calm at all times, does wonders. I always tell myself: “Treat others how you would like to be treated.” Thanks to you guys I’m a step ahead in my career. I want to share this with Ms. Sheetal. I worked a lot on my emotions, and yes I can proudly say that I’ve grown. I’m really proud of myself. I’m so thankful.
Rienoe Koendanlal
Apothekersassistente
The Productivity Workshop
Time moves only in one direction and it becomes not more or less. It’s your energy state which determines how productive you are. The training is in such a way developed and delivered by the beautiful trainers, that it guides you to change your daily routine and use your energy in activities that delivers great results.
Thank you Sheetal and Krieshen.
Navin SamlalEngineer 
I have pleasantly experienced this workshop.
It was my first online experience and everything was easy to follow.
I have learned to be more aware of my schedule per day / week and how to approach my work more effectively.
Santusha HemaiQuality Manager 
Productivity Matters is the second workshop of Lybra that I had attended. Like the first workshop (Friendly workspaces), it was excellently delivered by amazing trainers – definitely worth attending when one is looking to improve one’s way of dealing work and personal life challenges.
Jethrina DanielFinancial Consultant 
Hi Lybra group,
I am very glad to have been a part of this amazing PM-training, that has been also a life changer for me as well at work and home.
I have got the certificate and also made a picture to prove that I am a worthy PM person.
Melvin BestSurveyor 
The sessions were interesting and engaging.
I didn't feel like it was a standard training where the PowerPoint slides were run, it was very interactive. The exercises covered at each session had surprising results. The trainers were clear and shared enough valuable information.
Cheryll Sriram-RamperdarathsingHSEQ Manager 
I experienced the training as refreshing and pleasant and there were many moments in between that were “the eye-openers” for me.
The training sessions were well prepared and the examples given during the training sessions were based on the reality-real life experience.
Mary-Ann Sodipo-SamiranProject Engineer 
The Emotional Intelligence Wokshop
The online, Emotional Intelligence free basic course was great. I highly recommend this training. You learn to take some time to get to know yourself better. The more conscious you are about yourself, the more you can CHOOSE your behavior. It’s important to know what triggers your positive and negative emotions.
Vanja Kasdiran-AlimoestarNon-Financial Audit Officer 
Thank you so much for the incredible free online course. This free online Understanding Emotional Intelligence course has given me more understanding about the emotions we all have and how to be aware of them. I will not hesitate to recommend both you and the company to my friends and colleagues. Very well organized and structured course with a great trainer!
Andrew NataprawiraBusiness Analyst 
From the start till finish was for me refreshing. Perhaps all the emotions I experienced because I get to enjoy you as a trainer, but also being proud of you as my friend. The amazing work you do! Thank you for doing what you do! The introduction was clear! The 5 competencies in emotional intelligence, I believe these tools given should be part of our education system, so we get to understand who we are. This way we can implement it in our daily lives.
Semonah HolderStaff Finance & Accounting 
Customer Service
I learned a lot of techniques such as sales techniques, effective communication, the 5B method, meditation exercises, in short there were a lot of great tools. I now want to do something extra positive in everything I do, every day at home and on the work floor. . I listen empathetically and try to put myself in the shoes of the customer, so that I can understand him or her better and give that top service with an even broader smile!
Team Lybra, thank you for this positive change in my private and business life.
Naomi KartoikromoPolis Administratie 
I found my experience to be very productive and the trainers were very informative and gave excellent life examples (felt like they were describing me). This is by far the best training I’ve had and I look forward to doing more. I have learned that starting your day correctly can have a big impact on how you deal with customers and colleagues throughout the day. Service with a smile has helped me to realize that they were plenty of things I was doing wrong and by acknowledging them I can change them and better myself. Thanks to Lybra for writing down our commitments and state where we are now and where we would like to be I’ve seen myself changed as I work on these commitments daily to make myself a better person, colleague, and friend. Having commitments/goals to work towards help us to grow significantly with time because you see the results.
Eric AgedaTrading Manager 
The consultants / trainers were very clear in transferring the information.
The sessions were very interesting and educational. You never wanted to miss anything.
In between, some relaxation exercises were done to a certain music rhythm. That was very pleasant! The knowledge I gained, the different techniques / exercises that were given, had a positive impact. I have had a broader view in the field of Communication, Customer Service etc. I advise others to take this training because everyone strives to provide that service that makes customers happy. This usually happens when there is also a friendly and confident employee behind that beautiful smile. When you indeed see the customer revive, does that also bring a smile to your face?
Angeline SisalFloor Manager 
The sessions were interesting and educational. There was enough interaction, which gave me more clarity in certain course of events. I gained more insight into communicating effectively with customers, applying cross-selling techniques and the essence of double-checking during telephone conversations about what has been agreed. This helps me to make better preparations before contacting the customer.
Giovanni Tjon-AmanDebiteuren Administratie 
I found the sessions beyond my expectations, fascinating and above all instructive. The way of conveying the material by the trainer was great. It wasn’t boring at all. What has stayed with me are the:
– The 5Bs: I used them in practice, but never thought about it before. I especially make sure that I do not forget to thank the customer.
– The tools for effective communication and the factors that allow me to connect with the person across from me.
Renouka ChotoePolis Administratie & Herverzekering – The 5Bs: I used them in practice, but never thought about it before. I especially make sure that I do not forget to thank the customer.
– The tools for effective communication and the factors that allow me to connect with the person across from me.
I want to encourage everyone to follow the Service With a Smile training, because it helps you to become more customer-friendly, by always smiling and going through life more positively. The consultant, Mr. Krieshen came across very clearly and the information was sufficient! Keep up the good work LYBRA!
Fabiënne WarsosemitoSales & Relatiebeheer 
Power Of Our Team
This process has been a very positive experience for me. The training itself was very instructive, pleasant, interesting, and very interactive! That was possible because the trainers Sheetal and Krieshen ensured that there was a nice atmosphere (even though it was a virtual session). I am very happy, satisfied and grateful to team Lybra that I have learned so much. Most things were known, but because the explanation was done from a different point of view, I now look at these things very differently. Thank you for sharing! It certainly contributes to my personal achievements resulting in increasing my personal profit and the organization!
Sheetal GanputGeneral Affairs Manager 
The experience during this session was great for me.
It was new and very effective. I have been given extra energy to work together in a team and am sure that my colleagues have experienced the same. Thanks to a great instructive motivational session from Lybra,
I am now extra motivated to work together with my colleagues in the workplace. I also try to communicate more, which improves my communication skills.
The changes I anticipated during the session were; better communication, better understanding, better teamwork. I would definitely recommend working with Lybra as this will be one of the amazing life experiences.
Rishindra MathoerapersadFinance officer 
Datasur was also allowed to participate in one of Lybra's sessions, namely a virtual teambuilding session with the subject: Effective Communication.
I was skeptical about this at first, but Lybra really surprised me with this session. I enjoyed the interaction. We were not physically together, we sat in our own environment behind our PC.
We all participated interactively, the good vibe and energy was present.
But the interaction and participation of every member within Datasur was also great! That was not only up to us, but certainly also to the facilitators at Lybra. They also did a very good job. I would recommend any organization, group, team or student board to schedule a fun session at Lybra. Be open minded either virtually or physically. Datasur has been able to reap the benefits of a rock-solid virtual session, so you're definitely in good hands with the Lybra team.
Xiomara WittenbergICT Project Officer 
It was my first teambuilding experience with Lybra and it was super fun and professional. The tools handed to us during the training were amazingly practical as if they were specially formulated for our workplace. Ever since the teambuilding, LYBRA'S 5B METHOD IN CUSTOMER SERVICE has helped me create a positive work attitude and I am utterly grateful for that.
Arifiantie LandburgTechnical Officer TWTIS 
We have experienced Team Building as educational, motivating, constructive and sometimes confrontational. We have learned to focus on the positive, because everything you focus on grows. We have also learned to communicate effectively and to understand and respect each other at all times. Skills have been added to improve internal and external services. Of those skills, the 5B method is what we remember the most. We also found the spiritual aspect during team building very special. Highly recommended to stimulate cohesion within the group.
Kirpalani’s N.V. 
We’ve experienced the teambuilding as educational. It was a pleasure to see everyone participating spontaneous, even management participated spontaneous with most of the activities. The 5B’s stuck with us. It was good that we could present the problems, with the corresponding solutions, we face within the company. The teambuilding gave the whole team a motivational boost, and made dividers disappear. We received tools that, if used properly, can have a positive impact on your personal and professional life.
ABC Hogeschool 
Leadership
. Lybra contributed to raising my awareness regarding my preferences so that I weigh things up before making a decision or giving my opinion; this applies both in my private and professional life
Rabia AlbdoelrahmanManager Studieleningen 
The growth of both the individual and the group has had a positive impact through the training. Not only on a personal level, but also as a group.
Interfarm N.V. 
Communication Matters! and Emotions Matter! helped my personal growth the most. The advantage of this growth is that I understand myself and my fellow man better. This has positively changed and strengthened my work and private relationships.
Aartie KalpoeApothekersassistente 
My experience at Lybra was great and very educational. Lybra changed my way of thinking. They made me realize that worrying and stressing won’t give you solutions. Staying positive and believing in myself changed everything. I can’t describe this. Lybra just changed my life. Thank you Lybra.
Jane GomesApothekersassistente 
For me it was an eye opener. You become conscious about yourself. How you handle stuff and how others see you. The self-awareness helps you recognize yourself and helps you grow.
The two things I implemented in my life are empowering women and my focus. In my personal life as my professional life.
I look at things different now. I’m more conscious of situations and people and know how to act better.
I noticed I am a bit relaxer and people notice it in my approach. I know this because of feedback from my colleagues. When I’m empowering I notice that people find it a pleasure and that they’re comfortable telling me their stories. The trust amongst each other is growing more.
Koraisha Nanhay KhanApothekersassistente 
I’m really satisfied with your training. I could implement every lesson in my job and my personal life. To be calm at all times, does wonders. I always tell myself: “Treat others how you would like to be treated.” Thanks to you guys I’m a step ahead in my career.
I want to share this with Ms. Sheetal.
I worked a lot on my emotions, and yes I can proudly say that I’ve grown. I’m really proud of myself. I’m so thankful.
Rienoe KoendanlalApothekersassistente 
Jethrina Daniel, Financial Consultant
"Attending the workshop, has made me more aware/conscious of how I spend my time to what really matters"
Productivity Matters is the second workshop of Lybra that I had attended. Like the first workshop (Friendly workspaces), it was excellently delivered by amazing trainers – definitely worth attending when one is looking to improve one’s way of dealing work and personal life challenges.
Navin Samlal, Engineer
"This course provided not only some tools for increasing my productivity, but also impacted my daily life."
Time moves only in one direction and it becomes not more or less. It’s your energy state which determines how productive you are. The training is in such a way developed and delivered by the beautiful trainers, that it guides you to change your daily routine and use your energy in activities that delivers great results. Thank you Sheetal and Krieshen.
Santusha Hemai, Quality Manager
"I see some positive change, especially in my personal life."
I have pleasantly experienced this workshop. It was my first online experience and everything was easy to follow. I have learned to be more aware of my schedule per day / week and how to approach my work more effectively. I think I can plan my work better now. The sessions made me think more consciously about how my life works and what exactly I want to achieve.
Melvin Best, Surveyor
"I am very glad to have been a part of this amazing PM-training."
Hi Lybra group, I am very glad to have been a part of this amazing PM-training, that has been also a life changer for me as well at work and home.I have got the certificate and also made a picture to prove that I am a worthy PM person.
Cheryll Sriram-Ramperdarathsing, HSEQ Manager
"Lybra has exerted a positive influence on the psychic and the inner me, "psychic growth" naturally ensures "physical growth" in both the work and private sphere. "
The sessions were interesting and engaging. I didn't feel like it was a standard training where the PowerPoint slides were run, it was very interactive. The exercises covered at each session had surprising results. The trainers were clear and shared enough valuable information. The commitments keep following me in my mind, so I make sure I keep planning my tasks in the right way, try to keep my desk tidy, and have started again with some exercising.
Mary-Ann Sodipo-Samiran, Project Engineer
"I see some positive change, especially in my personal life."
I experienced the training as refreshing and pleasant and there were many moments in between that were “the eye-openers” for me. The training sessions were well prepared and the examples given during the training sessions were based on the reality-real life experience. Be grateful and express gratitude; it is important to know what went well. Doing this inspires others to keep doing their best. I share acquired knowledge with my colleagues, my family. I am excited about it.
The Productivity Workshop
"Within just a few months, HoloBody helped me lose 15 lbs"
My hair is healthier, my skin is healthier, I'm sleeping like it's my job, I feel better than I did *before* breaking my leg, and at 44, I'm truly delighted...
Trainings are tailor made to fit the needs of your organization, whether it is customer service, communication, emotional intelligence or teambuilding.
The Productivity Workshop
"Within just a few months, HoloBody helped me lose 15 lbs"
My hair is healthier, my skin is healthier, I'm sleeping like it's my job, I feel better than I did *before* breaking my leg, and at 44, I'm truly delighted...
Trainings are tailor made to fit the needs of your organization, whether it is customer service, communication, emotional intelligence or teambuilding.
The Productivity Workshop
"Within just a few months, HoloBody helped me lose 15 lbs"
My hair is healthier, my skin is healthier, I'm sleeping like it's my job, I feel better than I did *before* breaking my leg, and at 44, I'm truly delighted...
Trainings are tailor made to fit the needs of your organization, whether it is customer service, communication, emotional intelligence or teambuilding. And because this is tailor-made, pricing is based on the needs of your organization, the number of people and the number of hours for the training.
My hair is healthier, my skin is healthier, I’m sleeping like it’s my job, I feel better than I did *before* breaking my leg, and at 44, I’m truly delighted…
“Within just a few months, HoloBody helped me lose 15 lbs”
The Productivity Workshop
Trainings are tailor made to fit the needs of your organization, whether it is customer service, communication, emotional intelligence or teambuilding. And because this is tailor-made, pricing is based on the needs of your organization, the number of people and the number of hours for the training. Please fill out an intake form, so that we can set up a face to face meeting to learn more about your needs. After the intake we send you a quotation with multiple options to fit your budget. Please find the intake form here.
Please register here for our online courses.